More Than Half of People are Frustrated by Digital Government Services GovExec: “People want an easy-to-use digital government customer service experience, according to an Accenture report released Wednesday, as more than half of respondents found it frustrating to access government services. According to the report, people want their government service experiences to be simple, secure and have a human element. Specifically, respondents said it should be simple and easy for people to get the help they need, governments should strengthen security practices and there should be a balance between human and digital interactions. In particular, the report found that most people complained about lengthy and confusing processes when it comes to public services. Only 36% of people said that government agency processes and interactions are intuitive and 41% said that government processes are clear and understandable. Notably, 46% of respondents said they would be more likely to use digital technology to access government services if the technology was easier to use…”
Is Rishi too rich to be PM? Unherd. Deadly subhead: “People won’t accept austerity from a man with a heated pool.”
CBSNews: “Hackers have stolen more than $3 billion in cryptocurrency so far this year, shattering the previous record of $2.1 billion set in 2021, according to blockchain analytics firm Chainalysis. A big chunk of that $3 billion, around $718 million, was taken this month in 11 different hacks, Chainalysis said in a series of tweets posted Wednesday. “October is now the biggest month in the biggest year ever for hacking activity, with more than half the month still to go,” the company tweeted. After four hacks yesterday, October is now the biggest month in the biggest year ever for hacking activity, with more than half the month still to go. So far this month, $718 million has been stolen from #DeFi protocols across 11 different hacks. In past years, hackers focused their efforts on attacking crypto exchanges, but those companies have since strengthened their security, Chainalysis said. These days, cybercriminals are targeting “cross-chain bridges,” which allow investors to transfer digital assets and data among different blockchains…”
Washington Post: ““I met her at a science event, and I was massively impressed,” said Wade, 33, a British physicist, who, after a quick search online, was stunned to see that Cobb had no profile on the public platform.
Wade had stumbled into something she found troubling: Cobb was one of countless deserving women whose names — and lengthy list of achievements — had yet to be chronicled on Wikipedia, the go-to site for an estimated 2 billion people a month who are seeking information about individuals, ideas and topics large and small. So, since 2017, Wade has written more than 1,750 Wikipedia pages for women and minority scientists and engineers whose accomplishments were not documented on the site…”