Thursday, March 04, 2021

New study on how scammers also spend huge efforts contacting customer service centers to try and get access to accounts of others


Baker Fraud Report – News you can use
February 25, 2021
Sign up for weekly reports or pass along to a friend or colleague

Top Stories
New Jersey issues report on unlicensed bitcoin machines

  • Many don’t comply with federal regulations
  • Scammers get victims to deposit money into them
  • Propose state licenses and some regulation

New study on how scammers also spend huge efforts contacting customer service centers to try and get access to accounts of others

  • Call volume up 42% at these call centers during virus
  • Record levels of fraud calls, especially in financial services and insurance industries
  • 5% of all calls fraudulent or suspicious
  • 80% of call centers say fraud a very serious issue

Competition Bureau in Canada settles with online travel agency over deceptive terms, fake online reviews; company to pay $5.8 million
 
Virus Benefit Theft

 Review and Recommendation:  A Man for All Seasons, winner of best picture in 1966.  Though it may have been intended as an anti blacklist movie, it shows how a person with courage, principle, and a belief in the law can deal with a tumultuous time.
     Romance fraud support groups:  There is a huge need for support groups for fraud victims – and for their families.  Romance fraud victims are at real risk of suicide, and many are repeat victims.  I know of only two such groups In the U.S., and we really need more.
Studies I’ve done for BBB can all be found here. Here are links to some of the study topics: puppy fraud, tech support fraud, romance fraud money mules, apartment rental, crooked movers, government imposters, online vehicle sale scams, and rental fraud.
Coronavirus

Fraud News From Around the world

Humor

FTC and CFPB  

Business Email compromise fraud (read BBB study)

Social Media

Ransomware

Bitcoin and cryptocurrency


ATM skimming

Jamaica and Lottery Fraud (read BBB lottery fraud study)

Romance Fraud and Sextortion (read BBB romance fraud study)