There's just one month or so left 'til the big day: May 25... but don't panic! Are you a hoopy frood?
Facebook members outside the United States and Canada, whether they know it or not, are currently governed by terms of service agreed with the company’s international headquarters in Ireland.Next month, Facebook is planning to make that the case for only European users, meaning 1.5 billion members in Africa, Asia, Australia and Latin America will not fall under the European Union’s General Data Protection Regulation (GDPR), which takes effect on May 25.The previously unreported move, which Facebook confirmed to Reuters on Tuesday, shows the world’s largest online social network is keen to reduce its exposure to GDPR, which allows European regulators to fine companies for collecting or using personal data without users’ consent.
Facebook’s entire business model is extracting as much data from its users as possible for free, then selling that data for as much as possible to its actual customers: Advertisers.
So of course Mark Zuckerberg will go to Congress and talk a good game about privacy, while continuing the same-old same-old everywhere he can.
The European's Union General Data Protection Regulation (GDPR) imposes significant change to privacy laws in Europe and will apply and be enforced from 25 May 2018. Organisations that fail to comply with the GDPR face heavy fines up to €20 million or up to 4% of global annual turnover, whichever is higher. The GPDR will have a global impact because it applies to businesses operating in the EU as well as businesses outside the EU that offer goods or services or monitor the behaviour of individuals in the EU. Businesses that are subject to the GDPR should assess their current information and privacy processes and governance structures, and take the necessary steps to ensure GDPR compliance.
Better Practice Guide to Complaint Handling
Equifax Credit Report | Equifax Finance Blog
Leading With Integrity - Equifax
[]A Lasting Impact: The Emotional Toll of Identity Theft - Equifax
Privacy Policy - Financial Framework
Call Center Glossary - Terminology & Vocabulary - Global Response
21 Ways to Improve Complaints Handling in Your Contact Centre
5 Tips for Handling Customer Complaints in the Contact Center - Vocalcom
Privacy fact sheet 33: Making a credit reporting complaint
Privacy fact sheet 37: Fraud and your credit report| Office of the Australian Information Commissioner - OAIC
US NextGov: “The Office of Personnel Management inspector general again found flaws in the agency’s contracting for the credit monitoring and ID theft services it provides to the more than 21.5 million current, former and prospective federal employees affected by the 2015 data breaches. OPM has gone through two different contracts for post-breach protections. The IG found “significant deficiencies” in the contracting process of the first one, a $20 million contract to Winvale Group and subcontractor CSID. When that contract expired, OPM opted for a contract with ID Experts to provide services for three years with a potential value of $330 million. In a report released Tuesday, auditors found the agency’s Office of Procurement Operations bypassed some of the Federal Acquisition Regulation and the agencies’ purchasing rules for the ID Experts contract
“The Berkman Klein Center is pleasedto announce a new publication fromthe Privacy Tools project, authored by a multidisciplinary group of project collaborators from the Berkman Klein Center and the Program on Information Science at MIT Libraries. This article, titled “Practical approaches to big data privacy over time,” analyzes how privacy risks multiply as large quantities of personal data are collected over longer periods of time, draws attention to the relative weakness of data protections in the corporate and public sectors, and provides practical recommendations for protecting privacy when collecting and managing commercial and government data over extended periods of time. Increasingly, corporations and governments are collecting, analyzing, and sharing detailed information about individuals over long periods of time. Vast quantities of data from new sources and novel methods for large-scale data analysis are yielding deeper understandings of individuals’ characteristics, behavior, and relationships. It is now possible to measure human activity at more frequent intervals, collect and store data relating to longer periods of activity, and analyze data long after they were collected. These developments promise to advance the state of science, public policy, and innovation. At the same time, they are creating heightened privacy risks, by increasing the potential to link data to individuals and apply data to new uses that were unanticipated at the time of collection. Moreover, these risks multiply rapidly, through the combination of long-term data collection and accumulations of increasingly “broad” data measuring dozens or even thousands of attributes relating to an individual…”
Privacy Policy - Financial Framework
Call Center Glossary - Terminology & Vocabulary - Global Response
5 Tips for Handling Customer Complaints in the Contact Center - Vocalcom
Complaint Management Best Practices: Financial Institutions
Complaint handling: Outsourcing - Commonwealth Ombudsman
Using contractors or outsourcing | University of Technology Sydney
PrivacyPerfect is the ultimate GDPR compliance toolkit
Learn how to become GDPR compliant with the three
mandatory administrations for processing activities, data protection
impact assessments and data ...
xMatters is running a four-part blog series as a compliance checklist for the European Union (EU) – General Data Protection Regulation (GDPR).
Part 1 was about a Data Protection Officerpart 2 was about Data Protection Impact Assessments
part 3 was about privacy policies and procedures
Part 1 was about a Data Protection Officerpart 2 was about Data Protection Impact Assessments
part 3 was about privacy policies and procedures
Use Privacy By Design for Products and Services | xMatters
Privacy fact sheet 33: Making a credit reporting complaint
Privacy fact sheet 37: Fraud and your credit report| Office of the Australian Information Commissioner - OAIC
US NextGov: “The Office of Personnel Management inspector general again found flaws in the agency’s contracting for the credit monitoring and ID theft services it provides to the more than 21.5 million current, former and prospective federal employees affected by the 2015 data breaches. OPM has gone through two different contracts for post-breach protections. The IG found “significant deficiencies” in the contracting process of the first one, a $20 million contract to Winvale Group and subcontractor CSID. When that contract expired, OPM opted for a contract with ID Experts to provide services for three years with a potential value of $330 million. In a report released Tuesday, auditors found the agency’s Office of Procurement Operations bypassed some of the Federal Acquisition Regulation and the agencies’ purchasing rules for the ID Experts contract
“The Berkman Klein Center is pleasedto announce a new publication fromthe Privacy Tools project, authored by a multidisciplinary group of project collaborators from the Berkman Klein Center and the Program on Information Science at MIT Libraries. This article, titled “Practical approaches to big data privacy over time,” analyzes how privacy risks multiply as large quantities of personal data are collected over longer periods of time, draws attention to the relative weakness of data protections in the corporate and public sectors, and provides practical recommendations for protecting privacy when collecting and managing commercial and government data over extended periods of time. Increasingly, corporations and governments are collecting, analyzing, and sharing detailed information about individuals over long periods of time. Vast quantities of data from new sources and novel methods for large-scale data analysis are yielding deeper understandings of individuals’ characteristics, behavior, and relationships. It is now possible to measure human activity at more frequent intervals, collect and store data relating to longer periods of activity, and analyze data long after they were collected. These developments promise to advance the state of science, public policy, and innovation. At the same time, they are creating heightened privacy risks, by increasing the potential to link data to individuals and apply data to new uses that were unanticipated at the time of collection. Moreover, these risks multiply rapidly, through the combination of long-term data collection and accumulations of increasingly “broad” data measuring dozens or even thousands of attributes relating to an individual…”
Outsourcing dispute resolution by financial services and credit ...
Don't sweat the small stuff
I don't
know about you but, when things are going swell, I tend to forget about
the big, important bits – I bitch and moan about the small stuff,
gossip, nag, procrastinate, worry about saggy boobs and fret about myriad irrelevant details that, in the long run, are about as pointless as trusting politicians.