Tuesday, April 24, 2018

Neil Olesen: Tax administration challenges in the digital age



People try to hack into the Tax Office website about 8000 times a week


The tax office told senators it kept statistics on "cyber-related activity" and reported on it weekly and monthly. "
"The majority of these attempts are rendered ineffective by system design and other security measures that are continually refined through the ATO’s security practices including its internal penetration testing activities," the tax office said.
The Australian Tax Office website has about one billion connections in a working week, the agency has told a Senate inquiry, with only about 60 per cent of those legitimate attempts by users to engage with the tax office. The other 40 per cent are mostly "attempts to test the protective layers of ATO systems", while the 8000 potentially malicious attempts are just 0.001 per cent of the website's connections.
 


By Neil Olesen
This is the slightly-edited text of a speech by ATO Second Commissioner Neil Olesen at the University of NSW – biennial international ATAX conference on tax administration in Sydney on April 5, 2018.






Mr Olesen covered:

1. The core business of tax administration and how that has changed, and not changed.
2. The digital transformation journey - a combination of mandated, organic and deliberately designed change.
3. The complexity of digitisation and lessons to date.
4. Where to from here...
SPEECH: "Going digital sounds easy, but that’s not true when you’re talking about systems that affect most individuals, and when you have a bundle of legacy systems and applications." (Full Text Speech)
 
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