The Tax Office was trying to develop a system of "willing participation". "We want to get that 70 per cent compliant figure to 95 per cent," Mr Cranston said. "If taxpayers have made us happy and done the right thing we will send them letters and close off their matter."
Only Little People Pay Taxes?
An exchange of letters in 1972 shows the lighter side of the ATO.
and the agony continue ad infinitum.
As the doctors 'haw' and the physiotherapists 'hum'
your brace will drive you crazy in the hot summer's sun.
no romancing and no dancing.
End of all activity ...............
Walking tall, feeling free,
Completely cured, I've got it made!
R R Gray
DEPUTY COMMISSIONER OF TAXATION
History of Tax Office
Commissioner Boucher takes his turn at the enquiries counter as part of the Year of Service.
The Superannuation Guarantee team led by Michael Monaghan (In 2000s became DC at SNC)
Michael D'Ascenzo, (Dasha) eleventh Commissioner of Taxation with ATO language staff - Yusef of Lynette Tavukcu fame
Lionel Jones was well known in the ATO for his poetry that expressed the spirit and culture of the day.
In a town remote and far
From all you know, and
All who know
And love you
And you've heard the deathless hush
As you push in through the crush
And you feel Damocles' sword
Up there above you
On their grapevine strong and true
No matter how anonymous
You've played it,
That you're the bloke
Who's up from Tax
And they cannot quite relax
With their beer - while you are there
Until you've laid it
He's the Chairman of the Board
Local Member and best mate
Of all around you
He's a solid local man
And the faces that you scan
Drop their eyes
To the empty boards
That now surround you
On his guest up from the city
And he calls to 'Charlie - Joe'
And they say 'How d'ye'
But you know
As sure as Hell
Old Joe's in your bag as well
And you meant to start him
Next week - after Charlie
While you're trying hard to think
How to rearrange your schedule
'Cause now you find it
Hard to tell, 'I'll be doing you
As well, come and see me
With your records
First thing Mondee........'
That you'd like to change with Clancey
Th' th' the accountant
Not-not the drover -
May I stammer -
And advise them what to do, when
They're caught by blokes like you
And let some other poor coot take
The James Bond glamour
As we all have, that is true,
He depends upon them
For his bread and butter -
While you don't care how it looks
to the crook who cooks the books
Or the amateur
Who keeps his books
Australia’s other customer service monolith, Australian Tax Office (ATO), has had so many people ringing to ask where they can buy the on hold music that it has statements on its website saying where it can be purchased.
Stuck On Hold: how government muzak really works
Hold On Music at ATO
Things that matter 80 Per cent of results come from 20 Per cent of causes