The whistleblower alleged that KPMG partners misused confidential client information and leveraged conflicted relationships with alumni to secure lucrative contracts. Law firm Allens, which was asked by KPMG to review the allegations, has substantiated most of the claims in an investigation that is continuing.
First time scandal has touched the C-suite
In July, Westpac demanded KPMG remove lead partner Kim Lawry from its file over her role in the scandal.
But concerns around KPMG misusing conflicted relationships to win work have so far focused on directors. Revelations of Rowland’s engagement with Knoll are the first time they have extended into corporate Australia’s C-suite, which is also littered with KPMG alumni.
The information allegedly shared by Rowland with Knoll included “feedback on the performance of KPMG’s competitors and suggested areas …. KPMG should focus to differentiate”.
KPMG went on to win the audit in March 2024.
These allegations were provided in anonymised form to the parliamentary inquiry investigating the scandal. The Australian Financial Review has identified those involved through sources with knowledge of the tender process at both KPMG and Westpac, who requested anonymity.
The firm’s initial internal investigation into the allegations, which it has since conceded lacked rigour, substantiated that meetings between Rowland and KPMG took place, but did not substantiate what was discussed.
Knoll told KPMG that he and Rowland met for “one or two meals” and that Rowland paid for one dinner. But Rowland said there was only one dinner and both men paid for their own meals.
Rowland, who is overseas, said he had met with KPMG and other professional services firms before and during the audit tender process, “in connection with the expected management of existing and proposed consulting arrangements”.
He said he was not involved in the selection of Westpac’s auditor because of “comprehensive and appropriate safeguards” to manage any potential conflicts of interests.
“At no time did I disclose information in relation to Westpac’s external audit tender to KPMG or any other firm.”
The Financial Review has been told by a source familiar with the Westpac’s audit tender rules that its internal management processes for the audit tender barred engagement with pitching firms unless it was required in the course of other non-audit work.
Rowland and Knoll were known within KPMG as friends and close colleagues. Rowland was a KPMG partner for 6½ years before joining Westpac and a senior partner in the financial services division. He was also an employee then a partner for a separate stint at the firm in the 1980s and 1990s.
It is not clear why the men would have a business meeting over dinner.
An insider at Westpac said the bank was aware of Rowland’s dinner with Knoll, but was told it was a social event. They said the meeting, as it was characterised to the bank, breached its tender protocols.
The Financial Review previously reported that Nash also broke Westpac’s rules during the audit tender, despite the bank’s assurances that he was “not involved” in that process.
His breaches included sitting in on meetings when KPMG, EY and Deloitte pitched for the work. He also stayed at the house of then-KPMG chairman Martin Sheppard during the tender process.