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Thursday, October 27, 2005

A Small Virtual Key Open Big Door

[Blogging] business is a cruel and shallow money trench, a long plastic hallway where thieves and pimps run free, and good men die like dogs. There's also a negative side ...
-Hunter S. Thompson Meeting the Whole Wide World



Once upon a time I had a pleasure of reviewing a masterpiece by Dan Gillmor entitled We The Media and this week I ploughed through another global treasure entitled The Naked Conversations. If you know who the honest, naked, guys are who wrote this amazing tome then the future has never looked brighter. However, if you have no clue as who has written the story then the future has never looked more bleak.

This is a story of a modern revolution
Imagine what it would be like to live simply and purely, dedicated to a force larger than yourself. This is exactly what Robert Scoble and Shel Israel have done over the last twelve months or so. You know that both of them spent hours and hours on the story because the first page that you open of the Advanced Uncorrected Proofs - Not For Sale - is dedicated to Maryam Scoble and Paula Israel. The boys could not have given birth to this wonder without them;-) If you happened to have the time over the last twelve months to follow their virtual fingerprints you would realise that Shel and Robert are like those creatures with two legs and eight hands.

Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers taps into something under the surface, which I think is intriguing, and there is a mystery there which drags you through the new virtual world. The struggle to get ahead in the new brave world makes for a memorable read. As Tom Peters, the blogging guru, notes in his forward ‘Biz Blogging ... WORKS. It is of ... MONUMENTAL IMPORTANCE. (Or can Be) Listen. Please (If you don’t you’re a Damn Fool)’

The introduction: of Bloggers and Blacksmiths envokes an image of middle-aged white guys talking in the nude around a camp fire. Terry Catchpole gets to have the first say: ‘It began with conversations. Then we got into broadcast media. Now we are going back to conversations. It’s a full circle.’

The book consists of three parts and it is peppered with pertinent quotes and observations. In my eyes, the basic points for this book are also found inside Aristotle’s The Rhetoric. Technology changes but human nature and how we converse, think and act remains the same. We all want to practice ‘honest and, naked, conversations with customers that build loyalty and trust.’ “Three Legs of Persuasion” found inside The Rhetoric enable us to share great conversations with people. Miss any of the three legs and it is like trying to sit on a three-legged stool that is missing one leg! What are the three legs? They are: Logos, or Logic. Pathos, or Passion. Ethos, or Ethics. All 15 chapters of this book are based on these three legs. There are no tricks, no superficial concepts and certainly no short cuts. In order to obtain full benefit one needs to read one and all chapters.

When I think of Robert and Shel I think of what Oliver Wendell Holmes had to say about leaders:
‘There are one-story intellects, two-story intellects, and three-story intellects with skylights. All fact collectors with no aim beyond their facts are one-story men. Two-story men compare reason and generalize, using labors of the fact collectors as well as their own. Three-story men idealize, imagine, and predict. Their best illuminations come from above through the skylight.’

Robert and Shel are three-story men and blogging champions who even make each chapter heading thought-provoking. Where other technical evangelists and business consultants pander, lecture, exaggerate or understate, Robert and Israel are content with an intimate recitation of fact and wisdom. They lay out the core beliefs, the core practices, and the core virtues of blogging. And they work hard to get those things working in your personal and professional life.

In a light-hearted, motivating tone this book explores many nuggets of genuine wisdom. The virtual terms are all explained using real-life examples and interesting tidbits from 200 or so interviews. You will find handy 'must know,' 'should know' as well as 'could know' spread throughout the book. For instance, find out how Google delivered golden needles. This is a book that most of us need on our bookshelves and one that we will likely refer to time and time again. The authors’ extensive business and marketing experiences are evident as every page is filled with useful tips, concrete examples, and thoughtful suggestions for improvement.

To paraphrase an old song, blogging is not for everybody - just the sexy people
Naked Conversations is the ultimate reference for people wishing to develop their blogging and marketing skills. This indispensable guide is packed with professional tips on how to add more zap and clarity to personal and business communications.

This book is a delight to read for many reasons. It encapsulates the skills and techniques for improving people's blogging and writing in one accessible book. And it practises what it preaches, in the sense that it is easy and enjoyable to read.

It is hard to compete for thoughtful reviews with writers like Jeff Clavier who posted the first review of the galley proof, to boot, autographed by both Scoble and Israel, Naked Conversations

Congratulations are in order for creating something out of nothing, and may the word spreads like a good old Australian bushfire ...

Soon, around Christmas, Robert Scoble and Shel Israel of Naked Conversations are going to strike a few sparks at the Les Blogs conference
Defining together these new values:
1. How they challenge the corporate world
2. How they change the media landscape
3. How they bring more democracy in politics
4. How education evolves
5. What are the tools used and how we can all best benefit from them
6. Where we are going in the near and longer term future

CODA - Worthy reads: The PC Doctor » Here to help! I have a galley proof!
Neville Hobson makes an observation about two events that have happened since the two authors delivered the completed manuscript to Wiley and which are not in the text - IBM's global employee blogging initiative and eBay's acquisition of Skype Naked Conversations Is A Cracking Read
Steve Rubel links to Naled Conversations
Alex Barnett Markets *really* are conversations
Jim Minatel writes: I read the first 3 chapters of Scoble and Israel's Naked Conversations in galleys today over lunch. Yes, I'm reading the actual hardcopy, not a Word file or PDF. Why? Because almost everyone buying the book will read a hardcopy version too, it only makes sense to experience the book the same way the customer will. Reading and editing on paper
Church of the Customer Podcast Women's word of mouth; Wanna be a business book author?
I've Been Selected to Review Robert Scoble and Shel Israel's New Book The Mason Technologist
I got another great treat today: My galley copy of Robert Scoble’s and Shel Israel’s Naked Conversations hit my desk A Book Publisher Blog
Business Blog Consulting The Newest Blogging Book to Hit the Market
Michael Martine pointed out: Business blogs are personal in the sense that they are not the product of a marketing department or public relations firm. How Do You Draw the Line Between the Personal and the Private in Your Blog?
Robert Scoble wrote about his recent visit to high end audio/video cable manufacturer Monster Cable: Why Should Businesses Have A Blog?

After the Matter: A note from Robert and Shel - The Media Dragon Loves us